Privacy Policy
Last updated: February 2026
GLP Wise ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our mobile application.
1. Information We Collect
Account Information: When you create an account, we collect your username, email address (optional), and display name. Your password is securely hashed and never stored in plain text.
Health Tracking Data: All health data you enter (weight, food, medication, hydration, exercise) is stored locally on your device using encrypted local storage. This data is not transmitted to or stored on our servers.
Food Analysis Data: When you use our AI food analysis feature (text search, camera scan, or photo analysis), your search queries and food photos are sent to our AI processing service for analysis. Photos are processed in real-time and are not stored.
Session Data: We use session cookies to keep you logged in. These are essential for the app to function.
2. How We Use Your Information
- To provide and maintain your account
- To process food searches and provide nutritional estimates
- To generate health reports (Pro feature) based on your locally stored data
- To improve our services and user experience
- We do not sell, share, or rent your personal data to third parties
- We do not use your health data for advertising purposes
3. Data Storage & Security
Health tracking data is stored locally on your device and is not backed up to our servers. This means:
- Your data stays private and under your control
- Data is lost if you uninstall the app or reset your device
- We cannot access your health tracking data
Account credentials are stored on our secure servers using industry-standard encryption. Session data is managed through secure HTTP-only cookies.
4. AI & Third-Party Services
Our food analysis feature uses OpenAI's API to process food photos and search queries. When you use these features:
- Food photos are sent securely for analysis and are not stored
- Search queries may be cached on our servers to improve response times and reduce costs
- No personally identifiable information is included with AI requests
5. Your Rights
Under applicable data protection laws (including POPIA and GDPR), you have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and all associated server-side data
- Export your data
- Withdraw consent for data processing
- Lodge a complaint with a supervisory authority
To exercise these rights, use the Delete Account option in your Profile settings or contact us.
6. Children's Privacy
GLP Wise is intended for users aged 18 and older. GLP-1 medications are prescribed to adults, and this app is designed for adult users managing their weight loss medication. We do not knowingly collect data from users under 18.
7. Data Retention
- Local health data: Retained on your device until you delete it or uninstall the app
- Account data: Retained until you delete your account
- Food search cache: Retained for up to 90 days to improve search performance
- Session data: Expires after 30 days of inactivity
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes through the app. Continued use of the app after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this privacy policy or your data, please contact us at support@glpwise.com or visit www.glpwise.com.